CONTACT US
HOW CAN I CONTACT CUSTOMER SERVICE?
If you need assistance with the Dior Beauty Online Boutique, please contact Dior Beauty Customer Service through the following methods during service hours.
For Parfums Christian Dior customer enquiries:
WEBSITE
CONTACT NO
https://www.dior.com/en_id/beauty/contact-parfum
(+62) 81119260350
INSTA : DIOR
Hours: Monday to Friday between 9.00am – 12.00pm; or 1.00pm – 5.00pm (excluding Public holidays)
ONLINE BOUTIQUE
Some of our Dior products are available for purchase on our Dior Beauty Online Boutique – https://www.dior.com/en_id/beauty
In order to check the availability of an item, search or browse the site and select the product that interests you and click on it. This will result in one of two things:
If the “Add to Bag” button appears, this means that you can order it online. Please be aware that only the available sizes and shades will be displayed.
It is, however, possible that the item you are looking for is out of stock for online purchase, in which case it will be marked “out of stock”.
You can contact our Customer Service, where our advisers will be delighted to assist you if you cannot find a particular item.
HOW DO I PLACE AN ORDER?
Once you have found the product that interests you:
• Select the quantity that you want to order (a maximum limit of 3 units applies per product)
• click the “Add to Bag” button (your shopping cart will display)
Continue Shopping and when you’re ready to complete your order click the “cart icon” at the top of the page or click continue to payment on any product page to go to Checkout.
On the “checkout” page, check your order items are correct. Add your contact information, shipping address and marketing communication opt-in preferences, then add your billing address and payment details. Please check the order summary to confirm all information in your order is correct and then click “Proceed to checkout”.
If your payment is successful and your order has been received by Dior, an Order Confirmation page with your order confirmation number will display on the website. You will also immediately be sent an order confirmation & receipt email to the email address you entered when you placed your order.